The partypoker KO Series $10 million GTD final day turned out to be a disaster when technical problems plagued the event. This lead to cancellation of about a dozen of games.

Around 8:30 PM CET, their social media was flooded with queries from players. At 9:05 PM CET, an official tweet from partypoker clarified that they were aware of the ongoing issues and were working towards resolving them at the earliest.

Later, another tweet from partypoker confirmed that these tournaments were being canceled. The post also stated that the players would be refunded or prize pools will be distributed according to the current status of the tournament.

Tournaments scheduled for 10 PM and 11 PM CET were canceled. However, cash games were back online.

A couple of days before the connectivity mishap hit the partypoker KO series, the brand had launched a new updated poker software. A video was released highlighting the huge live poker tournament guarantees, the $20 million guaranteed MILLIONS Online event, and the new software.

Tom Waters, Managing Director of partypoker, released an official apology stating-

It was a disaster for us as well as the players, the night of our biggest ever PKO tournaments and on the eve of the launch of our new Power Series. I understand that some players may not immediately return to partypoker given their experiences in the last 24 hours and I expect to see some sizeable overlays in the new Power Series MTTs that run from today. We will run the new Power Series as advertised and will not be reducing guarantees.”

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